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Retention Strategies
All retention strategies are not created equal. Or are they? In the rapidly evolving landscape of 2025, companies are increasingly...
Aug 64 min read


What Does HR Do? What You See & What You Don't!
I saw the above image recently and it got me thinking... As an HR professional, do you sometimes feel your role is undervalued or...
Mar 245 min read


Respect as the Foundation of Effective Leadership
Respect isn’t something you’re handed. It is something you earn. Here’s the truth: The most respected professionals don’t rely on titles or positions. They earn admiration through behavior beyond the average. Defining Respect in Leadership Respect is a crucial concept that applies to various aspects of life, including leadership. At its essence, respect means acknowledging and appreciating the value and dignity of others. In leadership, respect signifies recognizing the wort
Feb 276 min read


Leading Through Times of High Pressure & Stress
To become an effective leader, you need to possess several essential capabilities—from influencing and inspiring others to making...
Feb 266 min read


How To Stay Focused
You sit at your computer, ready to start the work you've been promising yourself to complete. However, your inbox inevitably pings, your chat beeps and your phone rings. Just as you're about to begin, you instinctively reach for your phone, browse headlines, and scroll through social media—your focus shattering with each digital distraction. These interruptions, both external and self-imposed, have become our default mode rather than the exception. Many of us think we're skil
Feb 125 min read


Employee Performance Metrics – How to Measure the ‘Softer Skills’
Monitoring employee performance is crucial for assessing how effectively employees perform their duties. HR teams require dependable methods to evaluate productivity, efficiency, and overall performance. While measuring 'hard skills' such as KPIs is straightforward, assessing competencies, behaviors, or 'softer' task completions presents a challenge. These insights assist in pinpointing areas needing improvement, recognizing top performers, and informing decisions regarding t
Nov 25, 20247 min read


Stay Interviews 101
A stay interview is a crucial management tool aimed at enhancing employee retention rates. By uncovering the factors that motivate employees to stay with a company, as well as potential reasons for leaving, stay interviews enable managers to proactively address any dissatisfaction. This proactive approach not only reduces the risk of employee turnover but also contributes to a happier and more engaged workforce. Stay interviews differ from traditional interviews in their focu
Oct 8, 20244 min read


Culture Killer – A Toxic Work Environment
What is a Toxic Work Environment? A toxic work environment can be detrimental to both Team Members and the organization as a whole. It is characterized by negativity, dysfunction, and a lack of trust, often leading to issues such as bullying, harassment, and discrimination. A toxic work environment is one where negative behavior—such as manipulation, bullying, yelling, and so on—are so intrinsic to the culture of the organization that a lack of productivity, a lack of trust,
Oct 4, 20244 min read


How to Delegate - Work Smarter, not Harder!
The best People Leaders are the best delegators. It not only boosts their team's efficiency but their own too. Delegation is a vital management skill, yet it can be challenging to implement for many managers. Some may hesitate to delegate work for various reasons such as thinking it will take longer to explain tasks than to do them themselves, wanting to maintain a sense of indispensability by keeping certain knowledge, or feeling guilty about burdening others with addition
Aug 15, 20242 min read


Performance & Potential
As a People Leader, it is essential to identify individuals who display high potential and high performance in the workplace. Although the terms may sound similar, the two have distinct differences. High performers excel in their current role, while high potentials can grow and succeed in future roles. Sometimes it is hard to differentiate one from another, so here is some useful information to help you out. What does High Performance mean? High Team Member performance is al
Jul 24, 20243 min read


Building & Growing A Great Team
Every year, untold numbers of businesses are launched across the United States, and the unfortunate truth is that most of them will fail. Why is it that some businesses thrive and grow, while most close-up shop within a few years?  There are many factors, including access to capital, understanding one’s marketplace, an ability to innovate, and—not to be underestimated—some good old-fashioned luck. But there is one factor that nearly all business owners can control that may d
Jul 12, 20244 min read


Saying "No" Politely & Professionally
Developing the skill to say "No" respectfully in business is crucial. Overloading yourself with work can lead to severe psychological consequences, potentially resulting in burnout. Â Setting boundaries and knowing when and how to say "No" are essential steps in creating a healthy work environment. Without boundaries, the risk of becoming overwhelmed increases significantly. Â According to the World Health Organization, burnout is now recognized as an occupational syndrome, m
Jun 25, 20243 min read


Performance Management - KPIs or OKRs?
OKR vs KPI OKRs and KPIs are essential tools for effective performance management. While OKRs focus on goal setting, KPIs track goal performance. As a People Leader/Manager, leveraging both frameworks can enhance business performance by setting ambitious goals and monitoring progress efficiently. Understanding the nuances between OKRs and KPIs is key to optimizing goal planning and monitoring. Objectives & Key Results (OKRs) Objectives and key results (OKRs) are a powerful to
Jun 12, 20244 min read


HR Metrics - Where to Start & Why?
One of HR’s essential functions is to act as an organization’s eyes, observing internal and external information crucial for business improvement. HR metrics serve as indispensable glasses, bringing clarity to workplace data. Through these metrics, organizations can decipher patterns and discrepancies, enabling informed decision-making processes. The evolving role of HR signifies a shift in the importance of HR metrics. Company leaders recognize that workforce happiness and p
May 29, 202411 min read


Leadership Kindness
Imagine a workplace where every interaction is fueled by kindness. As a leader, you have the power to choose kindness, creating a lasting impact. Kindness, a celebrated virtue throughout history, is not just a nicety but a transformative force in leadership. Successful leaders understand the power of kindness, setting them apart and making them stand out.  The Basics  Kindness helps foster trust and respect, which are two of the most important components of successful leade
May 17, 20245 min read


GROW Feedback & Coaching Model
When it comes to coaching, there's a model that can help both the coach and the coachee work together to achieve the coachee's goals. It's called the GROW model, which stands for Goals, Reality, Options, and Will . As a coach, you'll help your coachee assess, explore and define each of these areas over the course of a constructive conversation. First, you'll help your coachee think about how they'd like things to be in the future and identify their desired goal. This stage
May 3, 20244 min read


Feedback Models
Feedback models offer several benefits for providing effective feedback in various contexts. Here are some specific advantages of using feedback models: 🔹Structure: Feedback models provide a clear and easy-to-follow structure for giving actionable, helpful feedback. Having a framework ensures that your feedback is concise and relevant, making it easier to communicate with others about areas of improvement or positive behavior. 🔹Increased Confidence: Positive feedback and en
May 3, 20244 min read


Effective Feedback 101
What is Effective Feedback? Effective feedback is crucial to improving performance, whether it's positive (such as a compliment), negative (such as a corrective measure) or neutral (such as a general observation). As a giver of feedback, it's important to be supportive and encouraging while also providing specific suggestions for change. This insight can truly contribute to desired outcomes. Remember, feedback is a two-way street, and it's equally important to be open to rece
May 3, 20245 min read


Interview Preparation
Congratulations! You've made it to the interview stage! But as exciting as this news is, the real work is just beginning. How can you ensure you stand out from the other candidates? Is preparing for a job interview really necessary? The truth is preparation is key to acing your interview. It's not just about knowing the company or the job requirements - it's about how you present yourself, your speaking skills, negotiation tactics, and confidence. Even if you're naturally sh
Apr 26, 20243 min read


Culture 101
What Is Company Culture? Â A company's culture is a defining characteristic that sets them apart from others. It encompasses how employees interact within the organization and how the public perceives the company. At its core, company culture is a set of shared values and practices that shape an organization's identity. The more clearly defined a company's culture is, the more likely it is to attract top talent that aligns with its values. By prioritizing culture, companies c
Apr 1, 20249 min read
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