All retention strategies are not created equal. Or are they? In the rapidly evolving landscape of 2025, companies are increasingly...

To become an effective leader, you need to possess several essential capabilities—from influencing and inspiring others to making...

What is a Toxic Work Environment? A toxic work environment can be detrimental to both Team Members and the organization as a whole. It is characterized by negativity, dysfunction, and a lack of trust, often leading to issues such as bullying, harassment, and discrimination. A toxic work environment is one where negative behavior—such as manipulation, bullying, yelling, and so on—are so intrinsic to the culture of the organization that a lack of productivity, a lack of trust,

Approaching a conversation about improving a Team Member’s performance requires preparation, empathy, a focus on collaboration, and a clear path forward. Even though hearing the truth about their current performance will be tough and possibly hurtful, it’s a teaching moment People Leaders must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. Here are several strategies for treating difficult performance convers

Developing the skill to say "No" respectfully in business is crucial. Overloading yourself with work can lead to severe psychological consequences, potentially resulting in burnout.   Setting boundaries and knowing when and how to say "No" are essential steps in creating a healthy work environment. Without boundaries, the risk of becoming overwhelmed increases significantly.   According to the World Health Organization, burnout is now recognized as an occupational syndrome, m

When it comes to coaching, there's a model that can help both the coach and the coachee work together to achieve the coachee's goals. It's called the GROW model, which stands for Goals, Reality, Options, and Will . As a coach, you'll help your coachee assess, explore and define each of these areas over the course of a constructive conversation. First, you'll help your coachee think about how they'd like things to be in the future and identify their desired goal. This stage

Feedback models offer several benefits for providing effective feedback in various contexts. Here are some specific advantages of using feedback models: 🔹Structure: Feedback models provide a clear and easy-to-follow structure for giving actionable, helpful feedback. Having a framework ensures that your feedback is concise and relevant, making it easier to communicate with others about areas of improvement or positive behavior. 🔹Increased Confidence: Positive feedback and en

What is Emotional Intelligence? Emotional intelligence, or the ability to understand and manage one's emotions, is a crucial skill in both personal and professional settings. Coined by researchers John Mayer and Peter Salovey in 1990, the concept was later popularized by psychologist Daniel Goleman. Developing emotional intelligence can lead to improved relationships, better communication, and greater success in the workplace. What are the Top 5 Characteristics of Emotional

Proper impactful feedback conversations do three things: 1. Always come from a good place and start with openness and humility. 2. Have positive intent, with the focus being on helping the receiver grow and develop, rather than to showing them they were wrong, or making them feel bad. 3. Invite the receiver into the problem-solving process and be part of the solution. Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the d

The key to handling conflict is to deal with it head-on. It's natural to want to avoid difficult conversations, but doing so only prolongs the agony and creates resentment. Here are four things you must do to prepare for a productive conversation:  1. Get your motives right. Under stress, our motives become short-term and selfish. Focus on the bigger picture and what's best for everyone involved. 2. Get your emotions right. Unhelpful emotions can hinder a productive conversat