You sit at your computer, ready to start the work you've been promising yourself to complete. However, your inbox inevitably pings, your chat beeps and your phone rings. Just as you're about to begin, you instinctively reach for your phone, browse headlines, and scroll through social media—your focus shattering with each digital distraction. These interruptions, both external and self-imposed, have become our default mode rather than the exception. Many of us think we're skil

Monitoring employee performance is crucial for assessing how effectively employees perform their duties. HR teams require dependable methods to evaluate productivity, efficiency, and overall performance. While measuring 'hard skills' such as KPIs is straightforward, assessing competencies, behaviors, or 'softer' task completions presents a challenge. These insights assist in pinpointing areas needing improvement, recognizing top performers, and informing decisions regarding t

Approaching a conversation about improving a Team Member’s performance requires preparation, empathy, a focus on collaboration, and a clear path forward. Even though hearing the truth about their current performance will be tough and possibly hurtful, it’s a teaching moment People Leaders must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. Here are several strategies for treating difficult performance convers

As a People Leader, it is essential to identify individuals who display high potential and high performance in the workplace. Although the terms may sound similar, the two have distinct differences. High performers excel in their current role, while high potentials can grow and succeed in future roles.  Sometimes it is hard to differentiate one from another, so here is some useful information to help you out. What does High Performance mean? High Team Member performance is al

OKR vs KPI OKRs and KPIs are essential tools for effective performance management. While OKRs focus on goal setting, KPIs track goal performance. As a People Leader/Manager, leveraging both frameworks can enhance business performance by setting ambitious goals and monitoring progress efficiently. Understanding the nuances between OKRs and KPIs is key to optimizing goal planning and monitoring. Objectives & Key Results (OKRs) Objectives and key results (OKRs) are a powerful to

What is Emotional Intelligence? Emotional intelligence, or the ability to understand and manage one's emotions, is a crucial skill in both personal and professional settings. Coined by researchers John Mayer and Peter Salovey in 1990, the concept was later popularized by psychologist Daniel Goleman. Developing emotional intelligence can lead to improved relationships, better communication, and greater success in the workplace. What are the Top 5 Characteristics of Emotional

A lot of people, including myself, will create goals for the New Year around work productivity. Productivity is the amount of work an individual or group accomplishes within a certain amount of time. Greater productivity means you complete more with less time or effort. You can measure accomplishments by the quality of the work, the number of tasks finished, or the amount of product created. Why is productivity important? 1. People with higher levels of productivity can reduc

As a leader, mentor, coach and manager, I constantly encourage my team and others to be very clear about setting their own goals and...