Trust is a key component of healthy relationships, yet we've all experienced situations where it's been broken. So how can we develop and rebuild trust within organizations? A high-trust workplace allows for risk-taking, free expression, and innovation, resulting in successful outcomes. On the other hand, low-trust organizations are plagued by office politics and information hoarding, leading to slower and less effective decision-making. As leaders, we have a crucial role to

Active listening is an important part of your communication skill set because it encourages openness, honesty, and success.  When you pay attention to your conversation partner, you show that person they are being heard, thus building trust and making that person feel like their words matter to you. One of the most critical skills in effective communication is active listening. Developing this soft skill will help you build and maintain relationships, solve problems, improve

Proper impactful feedback conversations do three things: 1. Always come from a good place and start with openness and humility. 2. Have positive intent, with the focus being on helping the receiver grow and develop, rather than to showing them they were wrong, or making them feel bad. 3. Invite the receiver into the problem-solving process and be part of the solution. Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the d

A lot of people, including myself, will create goals for the New Year around work productivity. Productivity is the amount of work an individual or group accomplishes within a certain amount of time. Greater productivity means you complete more with less time or effort. You can measure accomplishments by the quality of the work, the number of tasks finished, or the amount of product created. Why is productivity important? 1. People with higher levels of productivity can reduc

Want to be a leader who is respected, admired and followed by others? Well then, start by serving them! Visualize two contrasting leaders... One leader commands and demands from their people. They spark more dread than drive within their team. The other leader is more hands-on. Working in unison with their team. They regularly ask, "What can I do to support you?" Guess who gets happier employees and better results? When it comes to leadership, there are several different mana

Understanding the Law of Diffusion of Innovation is key in navigating change.  This theory, visualized through the Change Adoption Curve by Everett Rogers, breaks down the acceptance of new ideas into distinct groups: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards.  To foster a culture of change, focus on Early Adopters. Seek out these visionaries within your teams. They can champion new initiatives with zeal and influence, making them your allies in

The ability to think critically is an essential skill that can be applied in various aspects of our lives, including our careers. Critical thinking involves analyzing information and forming a judgment based on consistent standards. It requires being aware of your own biases and assumptions when evaluating sources.  To become a critical thinker, one must go beyond just being curious about the world around them. Critical thinkers make connections between logical ideas to see t

The key to handling conflict is to deal with it head-on. It's natural to want to avoid difficult conversations, but doing so only prolongs the agony and creates resentment. Here are four things you must do to prepare for a productive conversation:  1. Get your motives right. Under stress, our motives become short-term and selfish. Focus on the bigger picture and what's best for everyone involved. 2. Get your emotions right. Unhelpful emotions can hinder a productive conversat

This book is for you, if you want to: 1. Assist with your work/life balance. 2. Learn how to take control and steer your life. 3. Learn how to take responsibility for self. 4. Gain reasoning and rational to start your journey to becoming "fit" or stay "fit". 5. Understand the power of your mind, and clarity within. Here are some of my key takeaways & learnings: - Everything you do in life is a result of a decision that has been made by yourself. - The way you look after yours

There are many models, tips, tricks etc. when it comes to preparing for a training session. I like to remember the following model when...

As a leader, mentor, coach and manager, I constantly encourage my team and others to be very clear about setting their own goals and...

Whether you love them or hate them, they are part of our jobs and there is no escaping them. Who are they? What are they? …Presentations...

Strengthening employee engagement is crucial for the success of any organization. While metrics and surveys are helpful in identifying...