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What Does HR Do? What You See & What You Don't!
I saw the above image recently and it got me thinking... As an HR professional, do you sometimes feel your role is undervalued or...
Mar 245 min read


Respect as the Foundation of Effective Leadership
Respect isn’t something you’re handed. It is something you earn. Here’s the truth: The most respected professionals don’t rely on titles or positions. They earn admiration through behavior beyond the average. Defining Respect in Leadership Respect is a crucial concept that applies to various aspects of life, including leadership. At its essence, respect means acknowledging and appreciating the value and dignity of others. In leadership, respect signifies recognizing the wort
Feb 276 min read


Leading Through Times of High Pressure & Stress
To become an effective leader, you need to possess several essential capabilities—from influencing and inspiring others to making...
Feb 266 min read


Employee Performance Metrics – How to Measure the ‘Softer Skills’
Monitoring employee performance is crucial for assessing how effectively employees perform their duties. HR teams require dependable methods to evaluate productivity, efficiency, and overall performance. While measuring 'hard skills' such as KPIs is straightforward, assessing competencies, behaviors, or 'softer' task completions presents a challenge. These insights assist in pinpointing areas needing improvement, recognizing top performers, and informing decisions regarding t
Nov 25, 20247 min read


Stay Interviews 101
A stay interview is a crucial management tool aimed at enhancing employee retention rates. By uncovering the factors that motivate employees to stay with a company, as well as potential reasons for leaving, stay interviews enable managers to proactively address any dissatisfaction. This proactive approach not only reduces the risk of employee turnover but also contributes to a happier and more engaged workforce. Stay interviews differ from traditional interviews in their focu
Oct 8, 20244 min read


Culture Killer – A Toxic Work Environment
What is a Toxic Work Environment? A toxic work environment can be detrimental to both Team Members and the organization as a whole. It is characterized by negativity, dysfunction, and a lack of trust, often leading to issues such as bullying, harassment, and discrimination. A toxic work environment is one where negative behavior—such as manipulation, bullying, yelling, and so on—are so intrinsic to the culture of the organization that a lack of productivity, a lack of trust,
Oct 4, 20244 min read


We Really Need To Have A Chat!
Approaching a conversation about improving a Team Member’s performance requires preparation, empathy, a focus on collaboration, and a clear path forward. Even though hearing the truth about their current performance will be tough and possibly hurtful, it’s a teaching moment People Leaders must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. Here are several strategies for treating difficult performance convers
Sep 25, 20244 min read


How to Delegate - Work Smarter, not Harder!
The best People Leaders are the best delegators. It not only boosts their team's efficiency but their own too. Delegation is a vital management skill, yet it can be challenging to implement for many managers. Some may hesitate to delegate work for various reasons such as thinking it will take longer to explain tasks than to do them themselves, wanting to maintain a sense of indispensability by keeping certain knowledge, or feeling guilty about burdening others with addition
Aug 15, 20242 min read


Performance & Potential
As a People Leader, it is essential to identify individuals who display high potential and high performance in the workplace. Although the terms may sound similar, the two have distinct differences. High performers excel in their current role, while high potentials can grow and succeed in future roles. Sometimes it is hard to differentiate one from another, so here is some useful information to help you out. What does High Performance mean? High Team Member performance is al
Jul 24, 20243 min read


Building & Growing A Great Team
Every year, untold numbers of businesses are launched across the United States, and the unfortunate truth is that most of them will fail. Why is it that some businesses thrive and grow, while most close-up shop within a few years?  There are many factors, including access to capital, understanding one’s marketplace, an ability to innovate, and—not to be underestimated—some good old-fashioned luck. But there is one factor that nearly all business owners can control that may d
Jul 12, 20244 min read


Saying "No" Politely & Professionally
Developing the skill to say "No" respectfully in business is crucial. Overloading yourself with work can lead to severe psychological consequences, potentially resulting in burnout. Â Setting boundaries and knowing when and how to say "No" are essential steps in creating a healthy work environment. Without boundaries, the risk of becoming overwhelmed increases significantly. Â According to the World Health Organization, burnout is now recognized as an occupational syndrome, m
Jun 25, 20243 min read


Leadership Kindness
Imagine a workplace where every interaction is fueled by kindness. As a leader, you have the power to choose kindness, creating a lasting impact. Kindness, a celebrated virtue throughout history, is not just a nicety but a transformative force in leadership. Successful leaders understand the power of kindness, setting them apart and making them stand out.  The Basics  Kindness helps foster trust and respect, which are two of the most important components of successful leade
May 17, 20245 min read


Feedback Models
Feedback models offer several benefits for providing effective feedback in various contexts. Here are some specific advantages of using feedback models: 🔹Structure: Feedback models provide a clear and easy-to-follow structure for giving actionable, helpful feedback. Having a framework ensures that your feedback is concise and relevant, making it easier to communicate with others about areas of improvement or positive behavior. 🔹Increased Confidence: Positive feedback and en
May 3, 20244 min read


Effective Feedback 101
What is Effective Feedback? Effective feedback is crucial to improving performance, whether it's positive (such as a compliment), negative (such as a corrective measure) or neutral (such as a general observation). As a giver of feedback, it's important to be supportive and encouraging while also providing specific suggestions for change. This insight can truly contribute to desired outcomes. Remember, feedback is a two-way street, and it's equally important to be open to rece
May 3, 20245 min read


Emotional Intelligence 101
What is Emotional Intelligence? Emotional intelligence, or the ability to understand and manage one's emotions, is a crucial skill in both personal and professional settings. Coined by researchers John Mayer and Peter Salovey in 1990, the concept was later popularized by psychologist Daniel Goleman. Developing emotional intelligence can lead to improved relationships, better communication, and greater success in the workplace. What are the Top 5 Characteristics of Emotional
Apr 11, 20244 min read


The Power of Thought
Our daily experiences are shaped by the power of our thoughts. Our beliefs and thoughts can influence how we perceive situations and events, which, in turn, can affect our emotions and behaviors. It's more likely to have a negative experience if we approach a situation with a negative mindset. On the other hand, if we approach the same situation with a positive mindset, we are more likely to have a positive experience. Â The power of thoughts is a fascinating topic that is wo
Apr 5, 20243 min read


High Trust Leadership
Trust is a key component of healthy relationships, yet we've all experienced situations where it's been broken. So how can we develop and rebuild trust within organizations? A high-trust workplace allows for risk-taking, free expression, and innovation, resulting in successful outcomes. On the other hand, low-trust organizations are plagued by office politics and information hoarding, leading to slower and less effective decision-making. As leaders, we have a crucial role to
Mar 16, 20242 min read


A Negative Mindset
A negative mindset can have a profound impact on our daily lives. It can lead to feelings of social anxiety, depression, stress, and low self-esteem. It can also prevent us from taking action and achieving our goals. If you find yourself struggling with negative thinking, know that you're not alone. A negative mindset is often caused by fear, worry, self-doubt, pessimism, or past trauma. By recognizing these patterns of thinking and working to reframe them, we can begin to cu
Mar 11, 20243 min read


Active Listening
Active listening is an important part of your communication skill set because it encourages openness, honesty, and success. When you pay attention to your conversation partner, you show that person they are being heard, thus building trust and making that person feel like their words matter to you. One of the most critical skills in effective communication is active listening. Developing this soft skill will help you build and maintain relationships, solve problems, improve
Mar 5, 20244 min read


Feedback is a G.I.F.T (Good Intention Feedback Technique)
Proper impactful feedback conversations do three things: 1. Always come from a good place and start with openness and humility. 2. Have positive intent, with the focus being on helping the receiver grow and develop, rather than to showing them they were wrong, or making them feel bad. 3. Invite the receiver into the problem-solving process and be part of the solution. Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the d
Feb 27, 20243 min read
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