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Leading Through Times of High Pressure & Stress
To become an effective leader, you need to possess several essential capabilities—from influencing and inspiring others to making...
Feb 266 min read


How To Stay Focused
You sit at your computer, ready to start the work you've been promising yourself to complete. However, your inbox inevitably pings, your chat beeps and your phone rings. Just as you're about to begin, you instinctively reach for your phone, browse headlines, and scroll through social media—your focus shattering with each digital distraction. These interruptions, both external and self-imposed, have become our default mode rather than the exception. Many of us think we're skil
Feb 125 min read


What’s the Difference? HRIS / HCM / HRMS
As digital transformation accelerates in the HR field, it's crucial for companies to have a comprehensive grasp of the different HR solutions at their disposal. Many organizations often evaluate three options: HRIS, HCM, and HRMS. In this discussion, we will explain the meanings of these acronyms and explore their potential applications. Top Line: HRIS – Human Resources Information System Modules Include : Employee Data Management, Payroll Processing, Benefits Admin, Time & A
Nov 27, 20243 min read


Employee Performance Metrics – How to Measure the ‘Softer Skills’
Monitoring employee performance is crucial for assessing how effectively employees perform their duties. HR teams require dependable methods to evaluate productivity, efficiency, and overall performance. While measuring 'hard skills' such as KPIs is straightforward, assessing competencies, behaviors, or 'softer' task completions presents a challenge. These insights assist in pinpointing areas needing improvement, recognizing top performers, and informing decisions regarding t
Nov 25, 20247 min read


Culture Killer – A Toxic Work Environment
What is a Toxic Work Environment? A toxic work environment can be detrimental to both Team Members and the organization as a whole. It is characterized by negativity, dysfunction, and a lack of trust, often leading to issues such as bullying, harassment, and discrimination. A toxic work environment is one where negative behavior—such as manipulation, bullying, yelling, and so on—are so intrinsic to the culture of the organization that a lack of productivity, a lack of trust,
Oct 4, 20244 min read


Performance & Potential
As a People Leader, it is essential to identify individuals who display high potential and high performance in the workplace. Although the terms may sound similar, the two have distinct differences. High performers excel in their current role, while high potentials can grow and succeed in future roles. Sometimes it is hard to differentiate one from another, so here is some useful information to help you out. What does High Performance mean? High Team Member performance is al
Jul 24, 20243 min read


Saying "No" Politely & Professionally
Developing the skill to say "No" respectfully in business is crucial. Overloading yourself with work can lead to severe psychological consequences, potentially resulting in burnout. Â Setting boundaries and knowing when and how to say "No" are essential steps in creating a healthy work environment. Without boundaries, the risk of becoming overwhelmed increases significantly. Â According to the World Health Organization, burnout is now recognized as an occupational syndrome, m
Jun 25, 20243 min read


Performance Management - KPIs or OKRs?
OKR vs KPI OKRs and KPIs are essential tools for effective performance management. While OKRs focus on goal setting, KPIs track goal performance. As a People Leader/Manager, leveraging both frameworks can enhance business performance by setting ambitious goals and monitoring progress efficiently. Understanding the nuances between OKRs and KPIs is key to optimizing goal planning and monitoring. Objectives & Key Results (OKRs) Objectives and key results (OKRs) are a powerful to
Jun 12, 20244 min read


Feedback Models
Feedback models offer several benefits for providing effective feedback in various contexts. Here are some specific advantages of using feedback models: 🔹Structure: Feedback models provide a clear and easy-to-follow structure for giving actionable, helpful feedback. Having a framework ensures that your feedback is concise and relevant, making it easier to communicate with others about areas of improvement or positive behavior. 🔹Increased Confidence: Positive feedback and en
May 3, 20244 min read


Effective Feedback 101
What is Effective Feedback? Effective feedback is crucial to improving performance, whether it's positive (such as a compliment), negative (such as a corrective measure) or neutral (such as a general observation). As a giver of feedback, it's important to be supportive and encouraging while also providing specific suggestions for change. This insight can truly contribute to desired outcomes. Remember, feedback is a two-way street, and it's equally important to be open to rece
May 3, 20245 min read


Interview Preparation
Congratulations! You've made it to the interview stage! But as exciting as this news is, the real work is just beginning. How can you ensure you stand out from the other candidates? Is preparing for a job interview really necessary? The truth is preparation is key to acing your interview. It's not just about knowing the company or the job requirements - it's about how you present yourself, your speaking skills, negotiation tactics, and confidence. Even if you're naturally sh
Apr 26, 20243 min read


Emotional Intelligence 101
What is Emotional Intelligence? Emotional intelligence, or the ability to understand and manage one's emotions, is a crucial skill in both personal and professional settings. Coined by researchers John Mayer and Peter Salovey in 1990, the concept was later popularized by psychologist Daniel Goleman. Developing emotional intelligence can lead to improved relationships, better communication, and greater success in the workplace. What are the Top 5 Characteristics of Emotional
Apr 11, 20244 min read


A Negative Mindset
A negative mindset can have a profound impact on our daily lives. It can lead to feelings of social anxiety, depression, stress, and low self-esteem. It can also prevent us from taking action and achieving our goals. If you find yourself struggling with negative thinking, know that you're not alone. A negative mindset is often caused by fear, worry, self-doubt, pessimism, or past trauma. By recognizing these patterns of thinking and working to reframe them, we can begin to cu
Mar 11, 20243 min read


Active Listening
Active listening is an important part of your communication skill set because it encourages openness, honesty, and success. When you pay attention to your conversation partner, you show that person they are being heard, thus building trust and making that person feel like their words matter to you. One of the most critical skills in effective communication is active listening. Developing this soft skill will help you build and maintain relationships, solve problems, improve
Mar 5, 20244 min read


Productivity Tips & Tools
A lot of people, including myself, will create goals for the New Year around work productivity. Productivity is the amount of work an individual or group accomplishes within a certain amount of time. Greater productivity means you complete more with less time or effort. You can measure accomplishments by the quality of the work, the number of tasks finished, or the amount of product created. Why is productivity important? 1. People with higher levels of productivity can reduc
Feb 23, 20243 min read


Leading Change
Understanding the Law of Diffusion of Innovation is key in navigating change. This theory, visualized through the Change Adoption Curve by Everett Rogers, breaks down the acceptance of new ideas into distinct groups: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards. To foster a culture of change, focus on Early Adopters. Seek out these visionaries within your teams. They can champion new initiatives with zeal and influence, making them your allies in
Feb 14, 20241 min read


Thinking Critically...Ask All The Right Questions!
The ability to think critically is an essential skill that can be applied in various aspects of our lives, including our careers. Critical thinking involves analyzing information and forming a judgment based on consistent standards. It requires being aware of your own biases and assumptions when evaluating sources. To become a critical thinker, one must go beyond just being curious about the world around them. Critical thinkers make connections between logical ideas to see t
Feb 12, 20241 min read


Interview Tips & Tricks
Having worked in the industry for nearly 20 years, and most of that time in Retail, I would estimate that I have sat in on over 5000...
Feb 9, 20245 min read


Resume & Job Application - Tips & Tricks
It is common knowledge that not all resumes get the same attention from Recruiters and due to the volume some receive they are only...
Feb 9, 20246 min read
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