Approaching a conversation about improving a Team Member’s performance requires preparation, empathy, a focus on collaboration, and a clear path forward. Even though hearing the truth about their current performance will be tough and possibly hurtful, it’s a teaching moment People Leaders must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. Here are several strategies for treating difficult performance convers

A lot of people, including myself, will create goals for the New Year around work productivity. Productivity is the amount of work an individual or group accomplishes within a certain amount of time. Greater productivity means you complete more with less time or effort. You can measure accomplishments by the quality of the work, the number of tasks finished, or the amount of product created. Why is productivity important? 1. People with higher levels of productivity can reduc

There are many models, tips, tricks etc. when it comes to preparing for a training session. I like to remember the following model when...

It is important to take 'Tender Loving Care (TLC)' when creating your training sessions, and always follow the 'Training Life Cycle...

Whether you love them or hate them, they are part of our jobs and there is no escaping them. Who are they? What are they? …Presentations...