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What Does HR Do? What You See & What You Don't!
I saw the above image recently and it got me thinking... As an HR professional, do you sometimes feel your role is undervalued or...
Mar 24, 20255 min read


Respect as the Foundation of Effective Leadership
Respect isn’t something you’re handed. It is something you earn. Here’s the truth: The most respected professionals don’t rely on titles or positions. They earn admiration through behavior beyond the average. Defining Respect in Leadership Respect is a crucial concept that applies to various aspects of life, including leadership. At its essence, respect means acknowledging and appreciating the value and dignity of others. In leadership, respect signifies recognizing the wort
Feb 27, 20256 min read


Employee Performance Metrics – How to Measure the ‘Softer Skills’
Monitoring employee performance is crucial for assessing how effectively employees perform their duties. HR teams require dependable methods to evaluate productivity, efficiency, and overall performance. While measuring 'hard skills' such as KPIs is straightforward, assessing competencies, behaviors, or 'softer' task completions presents a challenge. These insights assist in pinpointing areas needing improvement, recognizing top performers, and informing decisions regarding t
Nov 25, 20247 min read


Stay Interviews 101
A stay interview is a crucial management tool aimed at enhancing employee retention rates. By uncovering the factors that motivate employees to stay with a company, as well as potential reasons for leaving, stay interviews enable managers to proactively address any dissatisfaction. This proactive approach not only reduces the risk of employee turnover but also contributes to a happier and more engaged workforce. Stay interviews differ from traditional interviews in their focu
Oct 8, 20244 min read


We Really Need To Have A Chat!
Approaching a conversation about improving a Team Member’s performance requires preparation, empathy, a focus on collaboration, and a clear path forward. Even though hearing the truth about their current performance will be tough and possibly hurtful, it’s a teaching moment People Leaders must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. Here are several strategies for treating difficult performance convers
Sep 25, 20244 min read


How to Delegate - Work Smarter, not Harder!
The best People Leaders are the best delegators. It not only boosts their team's efficiency but their own too. Delegation is a vital management skill, yet it can be challenging to implement for many managers. Some may hesitate to delegate work for various reasons such as thinking it will take longer to explain tasks than to do them themselves, wanting to maintain a sense of indispensability by keeping certain knowledge, or feeling guilty about burdening others with addition
Aug 15, 20242 min read


Leadership Kindness
Imagine a workplace where every interaction is fueled by kindness. As a leader, you have the power to choose kindness, creating a lasting impact. Kindness, a celebrated virtue throughout history, is not just a nicety but a transformative force in leadership. Successful leaders understand the power of kindness, setting them apart and making them stand out. The Basics Kindness helps foster trust and respect, which are two of the most important components of successful leade
May 17, 20245 min read


GROW Feedback & Coaching Model
When it comes to coaching, there's a model that can help both the coach and the coachee work together to achieve the coachee's goals. It's called the GROW model, which stands for Goals, Reality, Options, and Will . As a coach, you'll help your coachee assess, explore and define each of these areas over the course of a constructive conversation. First, you'll help your coachee think about how they'd like things to be in the future and identify their desired goal. This stage
May 3, 20244 min read


Feedback Models
Feedback models offer several benefits for providing effective feedback in various contexts. Here are some specific advantages of using feedback models: 🔹Structure: Feedback models provide a clear and easy-to-follow structure for giving actionable, helpful feedback. Having a framework ensures that your feedback is concise and relevant, making it easier to communicate with others about areas of improvement or positive behavior. 🔹Increased Confidence: Positive feedback and en
May 3, 20244 min read


Feedback is a G.I.F.T (Good Intention Feedback Technique)
Proper impactful feedback conversations do three things: 1. Always come from a good place and start with openness and humility. 2. Have positive intent, with the focus being on helping the receiver grow and develop, rather than to showing them they were wrong, or making them feel bad. 3. Invite the receiver into the problem-solving process and be part of the solution. Giving developmental feedback that sparks growth is a critical challenge to master, because it can make the d
Feb 27, 20243 min read
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